UX/UI Designer I - J.J. Keller and Associates, Neenah, WI 

April - 2022 - 2023 

• Nominated to be on a patent for my work on a mobile app for trucker safety and compliance.

• Designed a mobile app to ensure truck drivers follow state and federal regulations.

• Conducted 15+ interviews for background checks and vehicle inspections, improving compliance and safety.

• Redesigned a DOT compliance web app, improving user experience and increasing productivity.

• Applied analytics to track user behavior and feedback, resulting in a 20% increase in user satisfaction.

• Researched and presented UX research solutions, improving efficiency and accuracy by 25%

Trek Bicycle Corporation – Ascend User Support Technician 

January 2019 - May 2021

• Assisting users by thinking through their tech issues and providing support to them by phone and TeamViewer. 

• Lead the first team ever to update 95% of our 1500+ bikes shops to the latest version of the Ascend Software. 

• Provided solutions to issues involving the ecommerce platform SmartEtailing by working directly with them.

EAA – Web Development Contractor

August 2018 – January 2019

• Individually responsible for taking designs and creating web interfaces using HTML, CSS, and Javascript. 

• Researched users to find out their needs and update their user experience on the new Ecommerce website. 

• Collaborated with developers and designers to create solutions for the user's desires.

Henry Schein Animal Health – Web Developer  

August 2015 - August 2018

• Provided training and understanding of the Agile methodology as acting Scrum Master for a team of 4. 

• Lead development on a mobile application to take pictures of pets and immediately upload them. 

• Empathized with veterinarian beta users to understand their needs while developing the mobile application. 

• Utilized a web development stack including but not limited to, HTML, Javascript, CSS, SQL, C#, .Net Core, and Git.

University of Wisconsin Oshkosh - Bachelor of Business - Information Systems May 2012 - May 2015

Coursera - Google UX Design Professional Certificate - January 2022 

Coursera - Google Data Analytics Professional Certificate - July 2021 

Scrum.org - Professional Scrum Master Certificate - September 2018